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Reputation Management by My Biz Ranking

The smartest way to manage your online reviews

What is reputation management?

The reputation of a business is both what they say about themselves and what others say about them. Managing reputation is nothing new; what’s new is how the internet and social media have changed the way businesses are being defined and how fast their reputations spread. 

What is presence management and how does it help local businesses?

Presence management is making sure that customers can find the right information about a business online. Correct and consistent listings across directories, review sites and social networks is crucial.

Why is online review monitoring important?

With over 33 million local reviews on Yelp alone, it’s clear that customers are sharing their opinions online. Seventy-two percent of consumers say they trust online reviews as much as personal referrals, so whether it’s a testimonial, a detailed article on someone’s blog, or an offhand comment on Twitter, people are now chatting 24/7—and local business owners need to be paying attention. 

Reputation Management by My Biz Ranking helps cut through the clutter associated with managing online reputations.We take control over the most important aspects of your online reputation, including reviews, listings, and social media.

Connecting with your customers is easy with our built-in smart review responses and powerful review insights backed by artificial intelligence! And with reporting built right in, you can see how we have helped you improve your reputation over time.

• Power your online reputation  - Reputation management brings all of the factors that contribute to your business’s online presence in one place, so you can take control of your online reputation.
• All your reviews in one place - We compile reviews from dozens of sites so you can easily see what’s being said about your business online. Plus, use competitive benchmarking to see how you stack up to the competition.
• Automated reports and alerts - Executive reports break down how your business is faring in online conversations and helps you understand what to do. Alerts can also be sent every time new information is found.
• Show up where people are looking - Improve your search rank by identifying online business listings that are inaccurate or missing from essential directories like Google, Facebook, and Bing.
• Hear what’s being said all over the web - Monitor when your business is mentioned in a variety of sources, including news sites, blogs and social networks.
• You vs. the competition  - Examine how your business performs against the competition on search engines, in regards to review ratings, total reviews, and perform social comparisons.
• Keyword cloud - Explore the top positive and negative keywords associated with reviews for your business.

We compile reviews from dozens of sites so you can easily see what’s being said about a business online.

We improve search rank by identifying online business listings that are inaccurate or missing from essential directories and online listing sources.

We monitor where your business is mentioned in a variety of sources, including news sites, blogs and social networks. Plus, highlight the most positive and negative mentions using automated sentiment analysis.

We use competitive benchmarking to see how a business stacks up to the competition on social media outlets and local search.

We respond to Google and Facebook reviews in just two clicks using pre-loaded default templates. Plus, your clients can edit or delete any templates and customize their own.